Cancellation and rescheduling policy template

Studio name and policy reference:
Applies to booking reference:
Notice period required for a client-initiated reschedule:
Notice period required for a client-initiated cancellation:
Advance refund policy (full / partial / non-refundable) by notice period:
Studio-initiated reschedule or cancellation terms (illness, force majeure):
Rebooking date terms if rescheduled:
How a cancellation or reschedule request must be submitted:
Timeline for confirming the new date or refund:

Share this with the client at quote stage, not after a dispute starts. Keep the client's written acceptance on file.

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