Delivering Client Galleries Without WeTransfer Links Expiring on You
How should photographers deliver client galleries?
Client delivery is part of the photography experience. Beautiful work can still feel unprofessional if the link is confusing, permissions fail or the client does not know what to download.
Check the gallery before sending it
Open the final gallery as if you were the client. Check that the correct files are present, private or rejected files are excluded, download permissions work and folders are clearly named.
If you provide both web-resolution and high-resolution files, explain the difference.
Your delivery message should answer five questions
Tell the client:
- What the gallery contains
- How to open or download it
- Whether a password is required
- How revisions or corrections should be requested
- How long the gallery will remain available, if there is a limit
A gallery is not your backup strategy
Keep your own backup according to your studio's retention policy. Do not rely on the client's gallery as the only copy of finished work.
Avoid promising permanent storage unless you genuinely provide it.
Save the final delivery record
Store the delivery date and final gallery link with the client project. If the client contacts you six months later, your team should not have to search hundreds of WhatsApp messages.
A good delivery process gives the project a clear ending for both the client and the studio.
A handover message for photos and films
Hi [name], your approved photos and film are ready at [link]. Photos are in [folder]; the final film is [filename/version]. Please download by [date]. Try the download on a computer if the film is too large for your phone. Let us know by [date] if a file is missing or will not open.
Test the link in a signed-out browser before sending it. Play the final film from beginning to end, check sound and subtitles, and confirm that the client can download the intended version. Record acknowledgement rather than assuming a sent link means a successful handover.
Use the free editing template and adapt it to your next project.
Put the process into practice
KLOUZ tracks delivery dates and external links. It does not host a photo gallery, store the finished media for you or edit video; use your chosen delivery and backup services.
Written by KLIQORA. Examples are illustrative unless explicitly identified as customer research. Our editorial approach.
Keep delivery links and records in one place
KLOUZ helps busy photography and videography studios manage leads, clients, bookings, payments, deadlines, team access, and studio operations in one workspace.
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