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How to Handle Client Revisions Without Endless Back-and-Forth

KLIQORA Team
How to Handle Client Revisions Without Endless Back-and-Forth

How to manage studio client revisions

Revision problems usually come from unclear feedback, unlimited message threads or unclear expectations.

Set the process before the first revision arrives.

Define what is included

Your package or agreement should state how revisions work and, where appropriate, how many rounds are included.

Be clear about the difference between correcting delivered work and completely changing an already approved creative direction.

Ask for one combined feedback list

Instead of receiving separate WhatsApp messages across three days, ask the client to send one consolidated list for each round.

For photos or albums, ask for the image number, page number or exact item.

“Replace image 142 on album page 8” is actionable. “Change that photo near the end” creates unnecessary searching.

Clarify subjective requests

If someone says “make it cinematic,” do not make the editor guess. Ask what they mean: warmer colour, darker contrast, another crop, different music, or a reference they like.

Close each revision round

After changes are completed, send the updated version and clearly identify the revision round.

A structured revision process is not about making the client feel restricted. It makes feedback clear enough for your team to act on it correctly.

Use filenames for photos and timecodes for films

A useful request is “IMG_2041: crop out the exit sign” or “Film v02, 01:24–01:31: replace this shot with the entrance”. Ask the client to send one list through one decision maker. Mark each item accepted, needs clarification or outside the agreed scope before editing.

For a new request such as adding a second film, explain the extra work and agree the price and revised delivery date first. Name the next export v03, keep the previous approved version, and record which version the client accepted.

Use the free editing template and adapt it to your next project.

Put the process into practice

Track the revision deadline and approval notes with the project in KLOUZ. Collect detailed feedback through your agreed review channel; KLOUZ is not a frame-by-frame video review tool.

Written by KLIQORA. Examples are illustrative unless explicitly identified as customer research. Our editorial approach.

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